What are the opening times of Zijin Mansion's lunch &dinner?紫金阁午餐和晚餐的运营时间是？
11:30am-14:30pm；17:30pm - 21:30pm
10:30am-13:30pm；17:30pm - 21:30pm
11:30am-14:30pm；18:30pm - 21:30pm
10:30am-14:30pm；17:30pm - 22:30pm
What are the opening times of Peacock Alley?羿庭的运营时间是？
10：00am — 23：00am
11：00am — 24：00am
10：00am — 24：00am
11：00am — 23：00am
What's the hotel general phone number?酒店的电话？
+86 (0)10 85 20 89 88
+86 (0)11 85 20 89 89
+86 (0)10 85 20 89 89
What are the names of our Meeting rooms?酒店的会议室的名字分别是？
Drawing Room(1/2/1&2) 画意厅 画意厅（1/2/1&2）
Brasserie Lounge 鸢尾厅
VIP Lounge 贵宾厅
Waldorf Ballroom 华尔道夫宴会厅
What are the names of the two old Acacia tree in front of the hotel?酒店门口两棵古槐的名字分别是什么？
吉祥 安乐
吉祥 如意
幸福 安康
幸福 安乐
How many square meters is the size of our presidential suite?我们的总统套房的面积是多少平方米？
211
221
121
232
What's the hotel address? 酒店地址是什么？
北京市东城区金鱼胡同4-14号
北京市东城区金鱼胡同5-14号
北京市东城区金鱼胡同5-15号
Do we have Smoking room or Floor? 酒店是否有吸烟房间或者吸烟楼层吗？
Yes 是
No 否
Location of In Room Dining?客房送餐部的位置？
酒店一层
酒店B1
酒店三层
What is the total square footage of the Waldorf Ballroom?华尔道夫宴会厅的总面积是多少？
285m2
266m2
288m2
286m2
What is the total square footage of the VIP Lounge?贵宾厅的总面积是多少？
32m2
34m2
35m2
50m2
What are the opening times of Brasserie 1893？鸢尾宫1893早餐运营时间？
06:30am - 10:30am（周末11:00am）
07:30am - 11:30am（周末12:00am）
06:30am - 10:30am（周末10:00am）
07:30am - 11:30am（周末11:30am）
What day does Brasserie1893 close for lunch&dinner?鸢尾宫1893哪一天闭餐？
每星期一
每星期三
每星期五
全年营业
How many hotel brands does Hilton Worldwide have?希尔顿酒店集团旗下共有多少个品牌？
25个
28个
28个
30个
In what year did the Hilton acquire management of the Waldorf brand?希尔顿集团获得华尔道夫品牌的管理权是在哪一年
1959
1949
1969
What's the BRAND PILLARS?我们的品牌支柱是什么？
A Refined Haven 精致打造的桃源
Sincerely Elegant Service 真挚优雅的服务
Unforgettable Experiences 毕生难忘的体验
In what year was the Hilton Group founded? 希尔顿集团是在哪一年创立的？
1919
1949
1958
1959
What’s Our Brand Service Standards?我们的品牌服务标准？
WE ARE ICONIC LUXURY 我们塑造标志性奢华
WE ARE THE ULTIMATE HOSTS 我们是无与伦比的待客艺术专家
WE ARE HEARTFELT 我们真心挚诚
What‘s operation hours of our Spa Reception? 酒店水疗中心的营运时间是什么？
10:00am-22:00pm
11:00am-23:00pm
9:00am-21:00pm
8:00am-20:00pm
What‘s the pool operation hours ? 泳池运营时间?
24 hours
5:00am – 22:00pm
6:00am – 22:00pm
7:00am – 23:00pm
What are the opening times for Lunch & Dinner in Brasserie 1893? 鸢尾宫的午餐和晚餐营业时间是？
11:00am-13:30pm；17:00pm-23:00pm
12:00pm-14:30pm；18:00pm-22:00pm
12:00pm-14:00pm；18:00pm-22:00pm
12:00pm-14:30pm；17:00pm-22:00pm
What‘s the size of our swimming pool? 游泳池的尺寸？
15m x 6m x 1.2m
15m x 10m x 1.2m
15m x 6m x 1.5m
Can kitchen staff wear rings?厨房部成员是否可以佩戴戒指？
Yes 是
No 否
What is the universal model for problem-solving?解决问题的万能模型是什么？
HEART 模型
MAKE IT RIGHT 模型
HEAR模型
HEARA 模型
What's the and the operation time of our gym? 健身房的营业时间是什么？
24 hours
6:00am – 22:00pm
7:00am – 23:00pm
8:00am – 24:00am
How may I ensure your stay meets all your expectations?你可以通过询问客人以下哪些问题确保客人入住体验？
您住的还愉快吗？
您用餐体验怎么样？
您高兴吗
餐好吃吗
How many tiers are there in the Hilton Honors membership program?希尔顿会员分为几个等级？
4个
5个
3个
2个
Can kitchen and food & beverage team members wear nail polish? 厨房和餐饮的团队成员可以涂指甲油吗
可以
不可以
看自己
康尼奖是以哪个人的形象作为奖杯主体的？ Which person’s image is used as the main design of the Connie Award trophy?
康莱德-希尔顿先生Mr. Conrad Hilton
康拉德-希尔顿先生Mr. Conlad-Hilton
马克-图文先生Mr. Mark Tuwen
斯皮尔伯格Mr. Steven Spielberg
What's the english name of 希心相伴? 希心相伴的英文名字是什么？
Make it right
make it happen
dream big
make it easy