What is the best way to introduce yourself to a new client or colleague in a professional setting?
Give a firm handshake, make eye contact, and say your full name
Only say your first name
Wait for them to introduce themselves first
Wave casually and say 'Hello!'
What will you say when you want to introduce yourself?
I want to introduce myself
A.Let me introduce myself
A.My name is…….
Allow me to introduce myself
If you have to introduce two people and you can’t remember one person’s name, you recover by saying:
“Do you know one another?”
“I can’t remember your name. Will you introduce yourself?”
Nothing and hoping they will introduce themselves.
“It’s been one of those days. Please tell me your name again.”
When making a business introduction, you should:
Introduce the less important/junior person to the more important/senior person
Introduce the more important/senior person to the less important/senior person
Don’t do anything. It is their responsibility to introduce themselves
What is the appropriate way to address a new client?
By their first name
By their last name with Mr./Ms.
By a nickname
Yo!
Which of the following greetings is most appropriate for a formal business setting?
"Hey there!“
"What's up?"
"How's it going?"
"Good morning, Mr. Smith."
In the business arena:
Only men should stand for handshaking and all introductions
Only women should stand for handshaking and all introductions
It is not necessary for men or women to stand for handshaking and all introductions
Both men and women should stand for handshaking and all introductions
Which hand is generally considered proper in etiquette?
Right hand
Both hands
Left Hand
In a business context, who should extend their hand first?
Woman
Man
Higher-ranking person
Either man or woman should initiate a handshake
How should you pass business cards particularly in Asia?
Right hand
With both hands
Toss it to the person
Leave it on the table
How to do a handshake properly?
You should extend your hand with the thumb up.
Put your thumb down, and wrap your fingers around the palm of the other person.
Your grip should be firm, but don't break any bones.
2 to 3 seconds is enough.
Face the person and make eye contact.
If you’re wearing gloves, you should take them off before a handshake.